FAQ

Frequently asked questions

How long should my service take?


Typical turnaround time for bicycle servicing is 7-10 days at the moment. This is due mainly to difficulty sourcing parts. Most bikes that need a straightforward service with no parts required are turned around in a day or so.




What if the parts I want are out of stock?


We will do our best to keep out website updated with ONLY parts that are in stock. If we see an order with a part on it that is out of stock, we will quickly notify the customer and a decision will be made then.